Update regarding Covid-19


I am writing to you on behalf of the Trustee of the Wincanton plc Pension Scheme (“Scheme”) to provide you with an update as to the steps we are taking as a result of the ongoing Covid-19 virus situation. In particular, the Trustee is aware that now is a particularly difficult time for members, and some may be more reliant on pension payments than ever before. 

I would therefore like to reassure you that pension benefits continue to be paid each month

How is the Trustee protecting my pension payments?

The Trustee has assessed the level of cash held in the Scheme’s bank account and have decided to increase it to ensure that pensions will be paid over the coming months.

Paying benefits is of the upmost importance and is the Trustee’s priority.

How is Capita ensuring they can still pay pension benefits?

As part of its business continuity planning, Capita has robust measures in place. This includes ensuring the health and safety of its staff and allowing them to continue working safely and securely from home.

Although the present situation inevitably means a different way of working, at least in the short term, Capita remains absolutely committed to delivering the best possible levels of service for our members. Capita continues to monitor the situation closely and will act to minimise any impact on the day to day operations.

Important information

In these challenging times, pension savers are being increasingly targeted by scammers attempting to lure them to ‘safe havens’. We recommend you take extreme caution if you are considering transferring your pension and visit ScamSmart which has specific guidance relating to Covid-19. For more information you can also visit The Pensions Advisory Service.

Where can I find out more information?

If you have any further questions about your pension benefits, please do get in contact with Capita.